Terms of service

Welcome to Tuttibambini. These Terms of Service govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is operated by Tuttibambini. Throughout the site, the terms "we," "us," and "our" refer to Tuttibambini.

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

  • Violate any applicable laws or regulations.
  • Use the website for fraudulent purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the website's security or functionality.
  • Transmit viruses, malware, or harmful code.
  • Use automated systems to access or collect data from the website without permission.

Any violation of these terms may result in termination of access to our services.

3. Products and Services

We make every effort to display product descriptions, images, and pricing accurately. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to:

  • Modify or discontinue products without notice.
  • Limit quantities available for purchase.
  • Refuse or cancel orders at our sole discretion.
  • Correct pricing, product, or inventory errors.

All purchases are subject to product availability.

4. Pricing and Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We accept the following payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • JCB
  • Discover
  • Diners Club
  • PayPal

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.

5. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product availability issues
  • Pricing errors
  • Suspected fraud
  • Payment authorization failures
  • Violation of these Terms of Service

Orders may be canceled before they are processed and shipped. Once shipped, orders cannot be canceled and must follow our Return & Refund Policy.

6. Shipping Policy

We currently ship exclusively within the United Kingdom.

Shipping Method

Free Shipping

Shipping Cost

Free

Order Processing Time

1–3 Business Days

Transit Time

4–7 Business Days

Estimated Delivery Time

5–10 Business Days

Daily Order Cut-Off Time

5:00 PM

Orders placed after the cut-off time will be processed on the next business day.

While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control.

7. Returns and Refunds

Customers may return eligible products within 30 days of delivery.

If the customer ordered the wrong product, size, or color, the customer will be responsible for return shipping costs.

If the item is damaged, defective, or incorrect due to our error, we will cover the return shipping costs.

Refunds are processed within 7 business days after the returned item has been received, inspected, and approved.

Please refer to our Return & Refund Policy for complete details.

8. Damaged Deliveries

If your package was damaged during delivery, please take photographs of the damage and contact our customer service team immediately.

Claims for damaged packages must be submitted within 7 days of the delivery date.

Without proof of damage, we cannot issue a refund, replacement, or credit note.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Text
  • Website design
  • Software and code

is the property of Tuttibambini or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Tuttibambini shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Inability to access the website
  • Product use or misuse
  • Delayed or failed deliveries
  • Errors or interruptions in service

Our maximum liability shall not exceed the amount paid for the relevant order.

11. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access, error-free operation, or that the website will always be secure or available.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

Any disputes arising from these Terms of Service shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Tuttibambini